FAST & EFFICIENT BIOMASS SERVICING


COMMERCIAL BIOMASS SERVICE & MAINTENANCE PACKAGES

To ensure your biomass heating system is correctly maintained, earns Renewable Heat Incentive payments and saves on heating costs, we offer five different annual service contract options.

Each of our service contracts can be tailored to meet your specific needs. Check out our Additional Biomass Services below for the bolt-on options we offer to effectively maintain your heating system. 


ADDITIONAL BIOMASS SERVICES


BOILER combustion optimisation

To guarantee your biomass system is operating efficiently, our engineers can check and amend the combustion parameters of your biomass boiler.

By cautiously running your biomass boiler up through each of the combustion phases, our skilled engineers will ensure your biomass boiler is achieving the most efficient and cleanest burn for your chosen wood fuel.


ADDITIONAL BOILER COMMISSIONING

Should you require an operational review of your biomass boiler, or you are introducing new biomass fuel, one of our trained engineers can attend your site to re-commission your biomass boiler, selecting the most appropriate boiler parameters and combustion settings.


ADDITIONAL OPERATOR TRAINING

Should a trained biomass operator leave your organisation, or you would like more trained biomass operators to look after your biomass system, we can provide specific onsite operator training.

Our training engineer can train up to 5 individuals at one time, and will demonstrate the general operation and navigation of the biomass boiler menu, explain the operating instructions and regular maintenance checks, and show how to quickly clear faults and restart the biomass boiler.


CONDITION & OPERATION REPORT

If you are unsure of the condition and operation of your biomass boiler, we can thoroughly investigate your biomass system. Our engineer will take photos, collate data, measure issues and find faults.

If we can resolve any issues found on site, our engineers will undertake the works in the time remaining. If additional parts or more time is required, our engineers will submit all data to our Head Office and compile a brief report.

This report will include a recommendation of remedial actions required and all costs involved.


Speak to a friendly expert

0203 189 0663

Call our service desk to discuss your requirements or request quotation by clicking the button below.


DESCRIPTION OF OUR SERVICE TYPES

FULL SERVICE

Optimum biomass boiler performance and longevity requires one full service annually (or two if annual run times exceed 3,000+ hours.)

Includes:

65 individual checks and tests covering the full system.

INTERIM SERVICE

We recommend an interim service annually to ensure biomass combustion and emission efficiencies are maintained.

Includes:

Inspection and testing of major components. Testing of combustion phases.

Monthly Inspections

We recommended 10 monthly inspections per year between full and interim services for owners without a dedicated operative.

Includes:

Visual inspection of the biomass boiler, ash bins, flue, boiler safety devices and fuel levels.


BENEFITS OF OUR SERVICE CONTRACTS

  • Energy Efficiency - optimises the biomass boilers performance, resulting in savings of up to 35% on running costs.

  • RHI - meets all of OFGEM’S RHI service eligibility requirements to successfully claim RHI

  • Reliability - Prevents boiler and system issues by being proactive and noticing problems before they occur

  • Longevity - Ensures the biomass boiler runs efficiently for longer by using online approved, genuine parts.

  • Safety - assures the biomass boiler is operating safely, by checking and maintaining all biomass boiler safety devices

  • Priority Scheduling - Guarantees a convenient pre-holed service visit and preference to labour dates should a breakdown occur.

  • Technical Phone Support - Provided quick and expert biomass boiler advice over the phone, from one of our experienced technical engineers, to resolve biomass boiler issues without the need of a site visit.

  • Spare Parts & Labour Rate Discounts - Delivers percentage discounts on spare parts and labour, depending of the service level option the client has selected.

  • Renewal Discount - offers the possibility to receive a 5% discount if an existing contract is renewed by the expiry date.