QUALIFIED ENGINEERS • FAST & EFFICIENT SERVICE • COMPETITIVE PRICING

DOMESTIC BIOMASS BOILER SERVICING & MAINTENANCE NATIONWIDE

 

Why do you need a boiler service?

optimise boiler and prevent breakdowns

We help domestic biomass boiler owners across the UK to maximise their RHI income, improve the efficiency, increase the lifetime of their biomass system, and minimise breakdown costs.

Ofgem compliance

As of 2019, Ofgem are conducting random visits to inspect biomass installations and have adoped a zero-tolerance posture towards non-compliance. As a responsible biomass owner, you need to be able to prove that your boiler was serviced by a competent biomass service engineer and back this up with appropriate paperwork.

Our team consists of a friendly and professional central customer service desk and a network of highly skilled biomass service engineers which are trained and accredited by the boiler manufacturers.

We offer two standard service options for the servicing and maintenance of your biomass system, alongside a suite of additional support services if you have bespoke requirements.

See prices

Our domestic biomass service in a nutshell

check_circle fully trained and highly competent biomass service engineers
check_circle 1 year of access to technical telephone helpline *
* Available in premium service package
check_circle Extensive biomass knowledge, expertise from a reputable company.
check_circle All paperwork provided to evidence your compliance to ofgem's auditors

HOW IT WORKS

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SELECT SUITABLE PACKAGE

Decide which package best meets your requirements.

PURCHASE PACKAGE SECURELY

Buy your service package through our secure checkout.

MATCH TO BIOMASS ENGINEER

We match your requirements to a suitable engineer.

SCHEDULE SERVICE APPOINTMENT

We will contact you to schedule your service slot.


BIOMASS SERVICE PRICING & PACKAGES



what is and is not included in your service?

Basic Consumables - Included

All of our services include basic consumables (including things like silicone, lubricants and replacement fire rope), but does not include spare parts.

Repair & Remedial Work - Not Included

Our 'off the shelf' service packages are suitable for boilers without any faults and do not include repairs or remedial works. This is since the cause and extent of faults can often only be established by technical telephone support or during the engineer's visit to your premises.

Service Kits - Not Included

This service price does not include a manufacturer service kit. These are boiler model-specific spare-parts bundles which are recommended to be fitted by some manufacturers. When you indicate your boiler in the purchase form, it will indicate if a service kit is recommended.

PURCHASE A SERVICE

RECENT CUSTOMER FEEDBACK

Myriad seems to have got it right in both customer service and engineering capability. At last a company that truly understands biomass. Myriad having an engineer based in Scotland is a blessing for us.
— Customer Feedback: May 2019
10/10. Great Service
— Customer Feedback: May 2019
An excellent service. Very impressed with our dealings with Myriad to date.
— Customer Feedback: May 2019
Steve came highly recommended by a friend and certainly didnt disappoint, he was fantastic and a credit to your company.
— Customer Feedback: June 2019

BENEFITS OF OUR SERVICE CONTRACTS

  • Energy Efficiency - optimises the biomass boilers performance, resulting in savings of up to 35% on running costs.

  • RHI - meets all of OFGEM’S RHI service eligibility requirements to successfully claim RHI

  • Reliability - Prevents boiler and system issues by being proactive and noticing problems before they occur

  • Safety - assures the biomass boiler is operating safely, by checking and maintaining all biomass boiler safety devices

  • Technical Phone Support - Provided quick and expert biomass boiler advice over the phone, from one of our experienced technical engineers, to resolve biomass boiler issues without the need of a site visit.

  • Spare Parts & Labour Rate Discounts - Percentage discounts on spare parts and labour, depending of the service level option the client has selected.

  • Renewal Discount - offers the possibility to receive a 5% discount if an existing contract is renewed by the expiry date.

NATIONWIDE COVERAGE

We cover the whole of England, Wales and Scotland:

OTHER SERVICES

We are also able to offer a full-suite of services covering other equipment and renewable technologies, including Biomass Boiler Repair, Biomass Boiler Buy Back, Flue Cleaning, Fuel Store Maintenance, Fuel Supply, Plantroom Service & Maintenance, Technical Support, Remote Energy Management, Additional Services.